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Battery Guide Sheet

Our own brand batteries all bare our registered trademark PP as above. We hold all CE, FCC, ROHS and drop test safety documentation for our batteries.The batteries have a 6 month warranty.

Copies of these test certificates are available upon request from us. Simply contact us and we will be happy to supply.

Original Batteries

All original batteries that we supply with are tested to be as good as new. They will have a very low cycle count (a cycle is when a battery is charged and discharged) and will have at least 75% of their battery life left. We guarantee that the batteries will work for 6 months along with the device. However due to the nature of batteries and how they wear out we cannot guarantee how long all safety and conformity certification will be held by the original manufacturer. This is usually available on their website or by requesting it from them by email. If you are having issues obtaining these certificates from the original equipment manufacturer please do not hesitate to contact us and we will obtain if for you.

Calibrating Your Computer's Battery For The Best Performance

The battery has an internal microprocessor which provides an estimate of the amount of energy in the battery as it charges and discharges. The battery needs to be recalibrated from time to time to keep the onscreen battery time and percent display accurate. You should perform this procedure when you first use your battery and then every few months thereafter. 

  1. Disconnect the power adapter and use your battery until the laptop shuts down.
  2. Plug the power adapter in and fully charge your laptop’s battery to 100%. Upon initial use (or after a prolonged storage period) the battery may require three to four charge/discharge cycles before achieving maximum performance. The charging process should last at least around 14 hours.

You have to first discharge your battery until the laptop shuts down before you recharge it to 100% for calibration. After that, you can connect and disconnect the power adapter when the battery is at any charge level.

Tip: When the battery reaches "empty" the computer is forced into sleep mode. The battery actually keeps back a reserve beyond "empty" to maintain the computer in sleep for a period of time. Once the battery is truly exhausted, the computer is forced to shut down. At this point, any open files could be lost.

Battery Storage

Batteries may be damaged if stored for prolonged periods with a closed circuit. If the battery will not be in use for a month or longer, it is recommended that it’s removed from the device, 60% - 80% charged and stored in a cool, dry and clean place. A charged battery will eventually lose its charge and be damaged if unused. It may therefore be necessary to recharge the battery after a certain storage period. It’s good to use the battery at least once a month to ensure good storage status.

Battery Safety

Do not short-circuit. A short-circuit may cause severe damage to the battery. Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive. Do not expose the battery to heat sources, moisture or rain. Keep the battery away from fire or other sources of extreme heat. Do not incinerate. Exposure of battery to extreme heat may result in an explosion. Don't try to disassemble, repair or change the battery pack which could cause over-heating or fire. Corrosive alkaline solutions or other electrolyte leakage would lead to fire or personal injury and death. Don't puncture the battery with sharp materials.



Quick Q & A Session:

Q: How long will the new battery power the laptop?

A: Battery run-time on a laptop is difficult to determine. Actual battery run time depends upon the power demands made by the equipment. The use of the screen, the hard drive and other accessories results in an additional drain upon the battery, effectively reducing its run time. The total run-time of the battery is also dependent upon the design of the equipment.

Q: Why is the battery capacity lowered while left unused?

A: Due to influences of ambient humidity and non-absolute insulation environment, batteries have a phenomenon of self-consumption. Dependent upon the quality, the charge would decline around 1% every three to four days, so it is quite normal if the charge has lowered.

 

Q: Should I take out the battery when using the AC adapter?

A: Usually the laptop charging function starts working when the battery charge is at less than 95%. Because natural consumption phenomenon exists, it does not make a difference whether you take the battery out or keep it remaining in laptop. We suggest you keep it inside the laptop, it could prevent data loss if the AC adapter is interrupted. If you want to take the battery out, we suggest you put it in dry/cool place, and remember to use the battery at least once a month to keep it active.

 

Q: Battery still shows at 0% even after 20 hours of charging and the laptop immediately shuts down when AC adapter is unplugged, what's the problem?

A: The first thing you need to do is check the contact between the laptop and battery, if the contact is not good, the battery cannot be charged, the laptopbattery slot may become disfigured after long periods of use. Under such circumstances, please take out the battery and replace it inside the laptop several times to ensure better contact. When you hear a click, it means the contact is good. Repeating this can solve the problem, especially with IBM laptops.

 

Q: The battery is not discharging and the laptop immediately shuts down after unplugging the AC adapter when the battery is charged to a certain percentage or even 100%, why?

A: This could be due to your room temperature. If you are somewhere with a very high temperature, the battery will automatically protect itself, and the laptop start up program would stop working. Restart your laptop after one hour and try again.

 

Q: My laptop could not recognize the battery and shows the message "The battery is not compatible with this computer model.", and the indicator keeps blinking, what's wrong with it?

A: This means the battery is not compatible and you will need to contact your vendor for a replacement battery.

 

Q: My laptop immediately shuts down when I put in the battery, however it works well when the battery is taken out, why?

A: This means the battery is dead and it will need replacing.

 

Q: My battery always causes my laptop to shut down without any warning, it’s happened several times and now it can only be used for several minutes after being fully charged, why?

A: If this happens you will need to calibrate your battery. (‘Calibrating Your Computer's Battery For The Best Performance’) If this doesn’t solve the problem you’ll need to contact your vendor.

 

Q: When I charged the battery for the first time, it still showed 30% after hours of charging, why? How can I charge it to 100%?

A: If this happens you will need to calibrate your battery. (‘Calibrating Your Computer's Battery For The Best Performance’) If this doesn’t solve the problem you’ll need to contact your vendor.

 

Q: Why did my laptop show that the battery is fully charged after just 10 minutes of charging?

A: If this happens you will need to calibrate your battery. (‘Calibrating Your Computer's Battery For The Best Performance’) If this doesn’t solve the problem you’ll need to contact your vendor.

 

Q: My battery lasted 3 hours after the first charge but it couldn't take charge the second time, is it faulty?

A: If this happens you will need to calibrate your battery. (‘Calibrating Your Computer's Battery For The Best Performance’) If this doesn’t solve the problem you’ll need to contact your vendor.