Terms and Conditions


These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within our served areas. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Entire Agreement

All services provided to you by Refurbo.co.uk are subject to these terms together with any previous written or verbal representations given or made by Refurbo.co.uk or any representatives of Refurbo.co.uk

Use of copyrighted material

Refurbo.co.uk permits you to view and use the material and data on this Site solely for your personal and non-commercial use. The content of this Site such as text, graphics, images, and other materials ("Materials"), are protected by copyright under both England & Wales and foreign law. Unauthorised use of the material may violate copyright, trademark, and other laws. You must retain all copyright and other proprietary notices contained in the original Materials and on any copies you make of the Material for your personal use.

You may not sell or modify the Material in any way for any public or commercial purpose. The use of the Material on any other web site or in any networked computer environment for any purpose is prohibited. If you violate the terms of this Agreement, Refurbo.co.uk and Service Provider reserve the right to terminate your access to the Site, and you must immediately destroy any copies you have made of the Material.

Authority to use our data in a way that contravenes these conditions must come in writing from us, and will only be valid for the time period stipulated in the letter.

Bound by Consumer Law

We agree to meet the obligations set out under the consumer protection laws currently in force including:

  • the Consumer Protection Act. 1987;
  • the supply of Goods and Services Act 1982;
  • the Consumer Credit Act 1974;
  • the Consumer Protection (Distance Selling) Regulations 2000.
  • the Sale of Goods Act 1979;
  • the Trade Descriptions Act 1968;
  • the Unfair Contract Terms Act 1977 and the 1994 Regulations;

Description of Goods

All the products we sell are of a technical nature and it is not always practical or possible to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. Full detailed specifications are available from the manufacturer's themselves.

Typographical Errors

While we try and ensure that all prices on our website are accurate, errors may occur. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund back to the original form of payment.

Privacy Policy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. By submitting information to Refurbo.co.uk, you consent to the collection and use of this information by Refurbo.co.uk We do not sell, trade or rent your personal information to others, without your prior permission.

We do not store credit card details nor do we share customer details with any 3rd parties.

We use Internet standard encryption technology to scramble Your Personal Data when You transmit it to Us. This process is known as SSL (secure sockets layer) and We are constantly updating Our technology to provide You with the maximum practicable level of security. To check You are in a secure area of Our Web site You can look at the bottom right of Your browser window and You will see a closed padlock or an unbroken key. This indicates that SSL is enabled and Your transaction is secure.


We aims to deliver items ordered to you as soon possible. Units with software or components to be fitted please allow an extra 1-2 days. International orders are generally received in under 7 days.

To help you plan for your delivery, we will send you an e-mail with tracking details, as soon as your order has been shipped. You are also very welcome to contact us on the target delivery day, for a tracking update.

Our couriers do not work to predesignated time slots, or contact customers prior to delivery, so someone will need to be 'in' from 8am to 6pm on that day, at the delivery address, to sign for the goods. Because the items we sell are high risk, our couriers are legally contracted to deliver only to the delivery address given on order. If no-one is 'in' at the delivery address to sign, our couriers will not normally deliver to any other address (eg a neighbour's).

Please contact us by email or phone 0333 666 7771 (+44 333 666 7771 from abroad) for further details.

We wish that our delivery conditions did not have to be so stringent, but the IT industry is classed as 'high theft / fraud risk' by the Credit Card issuing banks and insurance companies, so I'm afraid that this has to be reflected in our delivery conditions - and also in our general terms and conditions, as shown below.

We ship Worldwide. International customers must request confirmation of shipping charges before buying or bidding for an item (Unless our system is automatically showing shipping charges for your destination).

Royal Mail Item Not received:

  • We rely on Royal Mail and have no control over their system. Royal Mail states that “Items cannot be considered lost until after 15 workings days(UK)/25 working days(International) of postage”.


Klarna T&C

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
 - Pay later.
 - Financing.
Further information and Klarnas user terms you can find here. General information on Klarna you can find here
. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.